Avoid Unnecessary Printer Damage

Early dye-sub printers, especially 8×10, had heads that had to be locked in place for transit. Older Kodak printers had pins that needed to be installed and the Sony UP-D70 had a combination of left arrow, right arrow and Stop that had to be pushed while the unit was on to lock the head.  All [...]

Upgrade your OS? A Word of Caution!

For the last several months on the forums as well as tech calls I have taken, there have been a lot of people unnecessarily upgrading their computer operating system and then wondering why their printers do not work.
When a new OS comes out, whether it is Mac or Windows, there is usually a wait [...]